90 Day Warranty policy

After receiving your order, please open the package immediately and check whether the items are damaged during transit.

If damage occurs, please provide us with product photos, videos and the order number by using our contact us form within 48 hours or by emailing us at hello@truenga.com

We guarantee all orders to arrive free of defects and in brand new condition.

We stand behind our products and guarantee them to be free of manufacturer defects for a period of 90 days after purchase.

Misuse or normal wear and tear will not be considered to be covered under the warranty period.

Need Assistance?

Please feel free to contact us using the contact us form on our menu or using the following details:

Hours of operation:

9 AM - 5 PM EST Monday - Friday

Email: hello@truenga.com

Phone: +1 754-233-0321

Address: 4440 Sheridan St, Suite A, Hollywood, FL 33021, United States

Company name: Space Global, LLC

Company number: L20000380983

We'll respond to it within 12-24 hours of receiving it Monday - Friday if it's not a holiday

Thank you for being a part of the Truenga community, where your business and satisfaction is our top priority.

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Our Guarantee

We stand firmly behind the dreamy comfort our travel pillows deliver. We are so confident that it will transform your travel experience that we offer a 30-Day Guarantee. If, within the first 30 days of your purchase, you find yourself anything less than delighted with your Truenga™ Travel Pillow, simply reach out to us. We'll make it right—whether that means a replacement, a refund, or helping you find the perfect adjustment. Your satisfaction is our commitment.