Payment policy

We support the following payment methods:

Truenga.com currently uses two payment providers:

- Stripe

- PayPal

In turn, these payment providers offer the ability to pay with:

- Visa

- Mastercard

- American Express

- Discover

- Diners Club

Credit Cards and Debit cards are supported by Stripe. PayPal users may need to register for a PayPal account in order to use their payment options.

If you have any questions please contact our customer service: hello@truenga.com

How do I know the payment is successful?

You will receive a transaction receipt in your email inbox used during your purchase that includes your order number and purchase receipt. If you did not receive your receipt please check your spam folder to make sure the email receipt was not mis-directed. For further questions use the contact us form and a member from our team will resend the receipt manually to your email inbox after verifying the correct email.

What should I do after payment?

Please feel free to contact us using the contact us form on our menu or using the following details:

Hours of operation:

9 AM - 5 PM EST Monday - Friday

Email: hello@truenga.com

Phone: +1 754-233-0321

Address: 4440 Sheridan St, Suite A, Hollywood, FL 33021, United States

Company name: Space Global, LLC

Company number: L20000380983

We'll respond to it within 12-24 hours of receiving it Monday - Friday if it's not a holiday

Thank you for being a part of the Truenga community, where your business and satisfaction is our top priority.

Stay Connected

Our Guarantee

We stand firmly behind the dreamy comfort our travel pillows deliver. We are so confident that it will transform your travel experience that we offer a 30-Day Guarantee. If, within the first 30 days of your purchase, you find yourself anything less than delighted with your Truenga™ Travel Pillow, simply reach out to us. We'll make it right—whether that means a replacement, a refund, or helping you find the perfect adjustment. Your satisfaction is our commitment.